View Work Requests

When you log into MaintainIt, you will be presented with a list of grouped work. By default work requests are grouped by Status, but can also be grouped by Site, Building, Problem Type, Priority, Date, and more. Clicking a grouping lets you view all the work requests for that group.

The "Other Actions" section has some additional buttons to quickly view the work you want:

1. My Submitted Requests - All the work requests you personally submitted.

2. My Assigned Work - Only work requests you are assigned to as a craftsperson/technician.

3. View All Requests - See the whole list of everything you are allowed to see based on your user and role settings.

Search and Filtering

Select a group or Other Action to view the associated Work Request list. You will see the list of requests for the selection you made. At the top are search, sort, and filter options.

Search

Tap the search box and begin typing to start searching the Work Requests in the current list. Alternately, you can tap the QR Code icon to scan a barcode or QR code with your device camera and search from the scanned value. The search box will perform a fuzzy search (matching parts of words) for the following fields:

1. Work Request Code

2. Work Description

3. Problem Type

4. Building Code

5. Requestor

6. Equipment Code

Filter

In addition to the search box to filter the list, there is a quick filter menu. Click the filter icon to the far right of the search box. This lets you quickly filter to only Corrective or only PM (Preventive) work requests. By default, All work requests are shown.

Sort

By default, the newest Work Request are shown first. If you would prefer to see the oldest first, tap the sort icon to the immediate right of the search box and select that option.