Update the Status

Update a Work Request's Status

Select a Work Request from a list to manage it. You will start on the first tab, which is the Work Request details tab.

The 3 vertical dot menu in the top, right corner has a list of possible actions. These actions vary based on the current status of the request. This allows you to change the status of the request or perform actions such as Forwarding the work to another team or supervisor and creating a new linked request.

Click the new status you which to change to (Issued, Hold, Complete, etc.). Based on your organizations settings you may or may not be required to enter comments before completing the status change.