> For the complete documentation index, see [llms.txt](https://maintainit.imaginitfm.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://maintainit.imaginitfm.com/maintenance/manage/history.md).

# Work Request History

Select a Work Request from a list to [manage it](/maintenance/manage.md).  Then select the History tab (clock icon).

The history of a work request is tracked by the system and available to view in MaintainIt.  This includes all status changes and forwarding a request.  The history shows the date and time each action occurred and who performed it.

<figure><img src="/files/W9d85EUNUW1fp7DqZxnI" alt="" width="311"><figcaption><p>The History Tab</p></figcaption></figure>

{% hint style="info" %}
The history will show SYSTEM as the user for any action automatically performed by Archibus based on the [SLA](https://help.archibus.com/user_en/archibus.htm#../Subsystems/webc/Content/web_user/service_desk/sd_manager/sla_concept.htm).
{% endhint %}