> For the complete documentation index, see [llms.txt](https://maintainit.imaginitfm.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://maintainit.imaginitfm.com/maintenance/manage/history.md).

# Work Request History

Select a Work Request from a list to [manage it](/maintenance/manage.md).  Then select the History tab (clock icon).

The history of a work request is tracked by the system and available to view in MaintainIt.  This includes all status changes and forwarding a request.  The history shows the date and time each action occurred and who performed it.

<figure><img src="/files/W9d85EUNUW1fp7DqZxnI" alt="" width="311"><figcaption><p>The History Tab</p></figcaption></figure>

{% hint style="info" %}
The history will show SYSTEM as the user for any action automatically performed by Archibus based on the [SLA](https://help.archibus.com/user_en/archibus.htm#../Subsystems/webc/Content/web_user/service_desk/sd_manager/sla_concept.htm).
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://maintainit.imaginitfm.com/maintenance/manage/history.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.