# Work Request History

Select a Work Request from a list to [manage it](https://maintainit.imaginitfm.com/maintenance/manage).  Then select the History tab (clock icon).

The history of a work request is tracked by the system and available to view in MaintainIt.  This includes all status changes and forwarding a request.  The history shows the date and time each action occurred and who performed it.

<figure><img src="https://1285218338-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBxgJ4fTyESYA1LzeX2rS%2Fuploads%2FR1WTQCr4bd2LjpU6bWQT%2FMaintainIt_WR_Update_History.png?alt=media&#x26;token=4d6b2496-f92d-485a-b9f9-ccae2749bb94" alt="" width="311"><figcaption><p>The History Tab</p></figcaption></figure>

{% hint style="info" %}
The history will show SYSTEM as the user for any action automatically performed by Archibus based on the [SLA](https://help.archibus.com/user_en/archibus.htm#../Subsystems/webc/Content/web_user/service_desk/sd_manager/sla_concept.htm).
{% endhint %}
